Data Deletion & Account Deletion Policy

1. Introduction

Think11 Digital, operated by Think11 OPC Private Limited (“Company”, “we”, “our”, “us”), respects the privacy and data rights of its users.

This policy outlines the process through which users can request:

• Deletion of their personal data
• Deletion or deactivation of their account (if applicable)

This policy applies to https://think11digital.com and all associated digital products and services operated by the Company.

2. Scope of This Policy

This policy applies to:

• Website users of think11digital.com
• Users of any SaaS platforms, tools, or applications operated by Think11 Digital
• Business communications and support interactions involving personal data

❌ This policy does not apply to fantasy sports, gaming, betting, or wagering platforms.

3. User Rights

Users have the right to:

• Request deletion of personal data stored by the Company
• Request deletion or deactivation of user accounts (if applicable)
• Withdraw consent for data processing where legally permitted

These rights are subject to applicable legal and contractual obligations.

4. Data Eligible for Deletion

Upon verification, the following data may be deleted:

• Name, email address, phone number
• Account information and profile data
• Communication records (where legally permissible)
• Usage data linked to identifiable information

Certain data may be retained as required by law.

5. Data Not Eligible for Immediate Deletion

We may retain specific data if:

• Required for legal, regulatory, or tax compliance
• Needed to resolve disputes or enforce agreements
• Required for security, fraud prevention, or audit purposes

Such data will be securely stored and access-restricted.

6. How to Request Data or Account Deletion

To request deletion, users must:

1. Send an email from their registered email address to
   📧 support@think11.in
2. Use the subject line: “Data Deletion Request” or “Account Deletion Request”
3. Provide sufficient information to verify identity

Incomplete or unverifiable requests may be delayed or rejected.

7. Verification Process

To protect user privacy, we may:

• Verify identity via registered contact details
• Request additional information if necessary

Deletion will be processed only after successful verification.

8. Processing Timeline

• Requests will be acknowledged within 24 hours
• Verified requests will be completed within 15 business days
• Users will be notified once deletion is completed

9. Impact of Deletion

Please note that:

• Deleted accounts may lose access permanently
• Certain services may no longer be available
• Data deletion may affect service continuity

Deleted data cannot be recovered once processed.

10. GDPR Compliance (For EU Users)

For users located in the European Union, data deletion requests will be handled in accordance with GDPR, including rights to erasure, restriction, and portability.

11. Policy Updates

This policy may be updated to reflect legal or operational changes. Updated versions will be published on this page.

12. Company Details & Legal Identity

Legal Name: Think11 OPC Private Limited
Brand Name: Think11 Digital
CIN: U72100BR2020OPC046011

Registered Address:
Shishwachak, Punpun,
Patna, Bihar – 804453
India

Website: https://think11digital.com
Support Email: support@think11.in

🛡️ Grievance Officer Details

(As per Information Technology Rules, 2021 – India)

Name: Aman Kumar Singh
Designation: Grievance Officer
Email: aman@think11digital.com
Mobile: +91 7477744413

All data deletion–related grievances will be acknowledged within 24 hours and resolved within 15 days from receipt.